Services

DOLE-NCR e-Filing Service is a free, online process for the submission of applications and reports and other labor-related programs and services. This free service powered by Google Forms allows clients to register, fill out forms free of charge and submit applications and monitoring reports, request necessary permits, certifications and documents and perform a number of other interactions with DOLE-NCR in a secure online environment.
This e-Filing service is accessible to ALL clients that can provide a valid email address which is required for access for the submission of applications and reports. Additionally, some of the programs at e-filing service that requires uploading of accomplished forms and other required documents may require user to sign in to Google Account.
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e-SEnA | Problema sa Trabaho? Ipadala sa amin ang iyong reklamo!
e-SEnA is a free online service that facilitates requests for the conduct of conciliation-mediation under SEnA. Single Entry Approach (SEnA) is an administrative approach to provide a speedy, impartial, inexpensive, and accessible settlement procedure of all labor issues or conflicts to prevent them from ripening into full-blown disputes or actual labor cases.
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Certificate of Involuntary Separation for SSS
MABILIS at LIBRENG paraan upang makakuha ng Certificate of Separation from Employment na isa sa mga requirement ng SSS para mabayaran ang iyong unemployment insurance o involuntary separation benefits.
Para sa mga Overseas Filipino Worker (OFW) na nais mag-request ng nasabing Certificate, maaaring magpadala sa email address ng Department of Migrant Workers (DMW) sa sss_ecert@dmw.gov.ph at i-attach lamang ang mga dokumentong kailangan:- One (1) valid ID
- Notice of Termination from the employer or duly notarized Affidavit of Termination of Employment
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Certificate of No Pending Case
Through the exercise of visitorial powers under Article 128 of the Labor Code, as amended, the Department is mandated to review labor standards cases coming from Regional Offices and Order of the POEA Administrator pertaining to recruitment violations. This DOLE Clearance Certificate of No Pending Case is issued to stakeholders for bidding purposes, renewal of license and withdrawal of escrow deposit.
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DOLE Safety Seal Certificate
The Safety Seal Certification is a voluntary certification scheme that affirms that an establishment is compliant with the minimum public health standards set by the government and uses or integrates its contact tracing with StaySafe.ph. The DOLE issues the Safety Seal for the manufacturing, construction sites, utilities (electric, water, gas, air conditioning supply, sewerage, waste management) information and communication companies (private publication, news, movie production, TV and radio companies), and warehouses.
- Request for Technical Safety Inspection
- Alien Employment Permit (AEP)
- Request for Certificate of Exemption and Exclusion
- PEA Application
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Accreditation of Agents and Employer's Authorized Representatives for Filing of AEP Applications
Accreditation of Agents
For establishments or firms applying for accreditation to legally transact business for and in behalf of employers and/or foreign national/s applying for AEP, or Certificate of Exemption/Exclusion.
Registration of Employer's Authorized Representative
For authorized representatives of a Philipines-based employer who wants to transact business in behalf of foreign national/s applying for AEP, or Certificate of Exemption/Exclusion.
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Establishment Registration for Alien Employment Permit (AEP)
Company shall undergo a ONE (1) time registration process prior to filing of AEP application for verification and validation purposes. A corporate account shall be created for this purpose and a maximum of TWO (2) agent-representatives will be allowed to file applications in behalf of the company. Once registration is approved, you will receive a confirmation email with your Establishment Registration Number (ERN). Your ERN is required when filling out the AEP Online Filing Form.
- Establishment Registration Under Rule 1020
- Job Fair Permit
- Job Fair Clearance
- Registration of Job/Service Contractor, Sub-Contractor (D.O. 174-17)
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Working Child Permit
The employer, parent or guardian shall first secure Working Child Permit (WCP) from the DOLE before engaging the services of any child below 15 years of age allowed under Republic Act No. 9231 (An Act Providing for the Elimination of the Worst Forms of Child Labor and Affording Stronger Protection for the Working Child, Amending for This Purpose Republic Act No. 7610, as Amended, Otherwise Known as the “Special Protection of Children from Child Abuse, Exploitation and Discrimination Act”).
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13th Month Pay Report
13th Month Pay Compliance Report Every covered employers are required to submit a Report on Compliance with PD 851 (13th Month Pay Law) not later than January 15 of the following year through reports.dole.gov.ph. The report on compliance should include the name of establishment, address, principal product or business, total employment, number of workers benefited, amount granted per employee, total amount of benefits granted; and name, position and telephone number of person providing the information.
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Annual Medical Report
Pursuant to OSH Standards and Department Order No. 198-18 Implementing Rules and Regulations (IRR) of Republic Act No. 11058 “An Act Strengthening Compliance with Occupational Safety and Health Standards and Providing Penalties for Violations Thereof”, employers, contractors or subcontractors, if any, shall submit to DOLE all safety and health reports and notifications such as but not limited the Annual Medical Report (AMR), OSH Committee Report, Employer’s Work Accident/Injury Report (WAIR), and Annual Work Accident/Injury Exposure Data Report (AEDR).
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Annual Work Accident/Illness Exposure Data Report (AEDR)
OSH Law or the Republic Act 11058 “An Act Strengthening Compliance with Occupational Safety and Health Standards and Providing Penalties for Violations Thereof”, requires companies to submit to the Regional Labor Office or duly authorized representative the Annual Exposure Data Report (AEDR) which provides the annual exposure data of a company and its injury summary that includes the frequency and severity rate of the injuries during the hours of exposure.
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Company OSH Program
The employer shall submit a copy of the Company OSH Program to the DOLE Regional, Provincial, Fieldor Satellite Office having jurisdiction over the workplace. The employer shall ensure that the core elements of OSH program are integrated in the company OSH program such as management commitment and employee involvement, workplace risk assessment, hazard prevention and control, safety and health training and education, and OSH program evaluation. A duly signed company commitment to comply OSH requirements together with the company OSH program using the prescribed template shall be considered approved upon submission EXCEPT for Construction Safety and Health Program which shall need approval by DOLE prior to construction.
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Establishment Termination Report (RKS Form 5)
The DOLE RKS Form 5, Series of 2020, otherwise known as the Establishment Termination Report, shall be accomplished by establishments for:
- Flexible Work Arrangement / Alternative Work Scheme;
- Temporary Closure; Retrenchment / Reduction of Workforce; and
- Permanent Closure
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Minutes of the Meeting of Safety and Health
Pursuant to OSH Standards and Department Order No. 198-18 Implementing Rules and Regulations (IRR) of Republic Act No. 11058 “An Act Strengthening Compliance with Occupational Safety and Health Standards and Providing Penalties for Violations Thereof”, employers, contractors or subcontractors, if any, shall submit to DOLE all safety and health reports, notifications and organizational plans and minutes relative to the implementation of OSH Program.
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Report of Safety Organization
Pursuant to OSH Standards and Department Order No. 198-18 Implementing Rules and Regulations (IRR) of Republic Act No. 11058 “An Act Strengthening Compliance with Occupational Safety and Health Standards and Providing Penalties for Violations Thereof”, employers, contractors or subcontractors, if any, shall submit to DOLE all safety and health reports, notifications and organizational plans and minutes relative to the implementation of OSH Program.
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Work Accident/Illness Report (WAIR)
OSH Law or the Republic Act 11058 “An Act Strengthening Compliance with Occupational Safety and Health Standards and Providing Penalties for Violations Thereof”, requires companies to submit to the Regional Labor Office or duly authorized representative the Work Accident/Illness Report (WAIR) which provides all work-related accidents and occupational illness.
Careers at DOLE-NCR
Decent and productive employment for every Filipino worker. This is the vision by which the DOLE continues to live by. Every day, we seek the promotion of gainful employment opportunities, advancement of workers’ welfare, and maintaining of industrial peace. At DOLE, we attend to the needs of employees and employers alike, promoting harmonious, equitable, and stable employment relations that assure equal protection for the rights of all concerned parties. We optimize the development and utilization of the country’s human resources. We are forerunners in international forums that push for just and human working conditions.
Like you, we are people-centered, values-driven, professional, responsive, and passionate about our work.
Whether you are a new graduate or a professional who wants to work for the government, DOLE welcomes you. We believe that your talents and skills will help us continue to move closer to our vision.
Interested applicants who would like to join our team may now submit online their job applications through DOLE-NCR Job Application Portal (e-JAP) by clicking the link below. Before doing so, make sure to check out first our job vacancies posted on our official website - ncr.dole.gov.ph or through our Facebook Page for details and further instructions.
ALL APPLICATIONS MUST BE SUBMITTED THROUGH THIS PORTAL; OTHERWISE, IT WILL NOT BE ACTED UPON
About Us
The Department of Labor & Employment-National Capital Region (DOLE–NCR) is the premier Regional Office responsible for the implementation of policies and programs that promote gainful employment opportunities, develop human resources, protect the welfare and advancement of workers, and maintain harmonious industrial relations between and among the workers and employers in Metro Manila. It addresses the needs of about 5.062 million workers in 16 cities namely: Caloocan, Las Piñas, Makati, Malabon, Mandaluyong, Manila, Marikina, Muntinlupa, Parañaque, Pasay, Pasig, Quezon, Taguig, Valenzuela Navotas, San Juan and the Municipality of Pateros.
Vision
Every Filipino worker attains full, decent and productive employment.
Mission
To promote gainful employment opportunities, develop human resources, protect workers and promote their welfare, and maintain industrial peace.
Quality Policy
DOLE-NCR commits to uphold the highest standards of public service to contribute to the achievement of decent and productive employment in the region. We affirm to continually improve our Quality Management System (QMS) in conformity with applicable legal requirements, and sustain a competent and productive workforce in order to meet the needs and expectations of our clients and other stakeholders.
Contact
Our Regional Office is located at DOLE-NCR Building 967 Maligaya, Malate, Manila, 1004 Metro Manila
Field Offices
CFO
CAMANAVA
Phone: (02) 8282-1842; (02) 8283-5044
MFO
MANILA
Phone: (02) 8244-1532, (02) 8244-1318
MPFO
MAKATI-PASAY
Phone: (02) 8772-8210, (02) 8800-7211
MTPLFO
MUNTAPARLAS
Phone: (02) 8815-0086, (02) 8808-6165
PFO
PAPAMAMARISAN
Phone: (02) 8477-3630
QCFO
QUEZON CITY
Phone: (02) 8921-4973