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DOLE-NCR Client Portal!

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Services

DOLE-NCR e-Filing Service is a free, online process for the submission of applications and reports and other labor-related programs and services. This free service powered by Google Forms allows clients to register, fill out forms free of charge and submit applications and monitoring reports, request necessary permits, certifications and documents and perform a number of other interactions with DOLE-NCR in a secure online environment.

This e-Filing service is accessible to ALL clients that can provide a valid email address which is required for access for the submission of applications and reports. Additionally, some of the programs at e-filing service that requires uploading of accomplished forms and other required documents may require user to sign in to Google Account.

REQUESTS

  • e-SEnA is a free online service that facilitates requests for the conduct of conciliation-mediation under SEnA. Single Entry Approach (SEnA) is an administrative approach to provide a speedy, impartial, inexpensive, and accessible settlement procedure of all labor issues or conflicts to prevent them from ripening into full-blown disputes or actual labor cases.


  • MABILIS at LIBRENG paraan upang makakuha ng Certificate of Separation from Employment na isa sa mga requirement ng SSS para mabayaran ang iyong unemployment insurance o involuntary separation benefits.
    Para sa mga Overseas Filipino Worker (OFW) na nais mag-request ng nasabing Certificate, maaaring magpadala sa email address ng Philippine Overseas Employment Administration (POEA) sa WSB@poea.gov.ph at i-attach lamang ang mga dokumentong kailangan:

    1. One (1) valid ID
    2. Notice of Termination from the employer or duly notarized Affidavit of Termination of Employment
    Note: For Affidavit of Termination, it shall be supported by proof of the OFW’s arrival to the Philippines such as stamp of arrival by Bureau of Immigration in the OFW’s passport, or other similar documents.


  • Through the exercise of visitorial powers under Article 128 of the Labor Code, as amended, the Department is mandated to review labor standards cases coming from Regional Offices and Order of the POEA Administrator pertaining to recruitment violations. This DOLE Clearance Certificate of No Pending Case is issued to stakeholders for bidding purposes, renewal of license and withdrawal of escrow deposit.


  • The Safety Seal Certification is a voluntary certification scheme that affirms that an establishment is compliant with the minimum public health standards set by the government and uses or integrates its contact tracing with StaySafe.ph. The DOLE issues the Safety Seal for the manufacturing, construction sites, utilities (electric, water, gas, air conditioning supply, sewerage, waste management) information and communication companies (private publication, news, movie production, TV and radio companies), and warehouses.


  • Technical Safety Inspection (TSI) refers to inspection for the purpose of safety determination of boilers, pressure vessels, internal combustion engines, elevators, hoisting equipments, electrical wirings and other mechanical equipment installation.

PERMIT & REGISTRATION

  • AEP Online Filing Service is a free, online process for the submission of Alien Employment Permit applications. This free service powered by Google Forms allows clients to fill out forms, upload requirements and submit applications in a secure online environment.


  • Accreditation of Agents

    For establishments or firms applying for accreditation to legally transact business for and in behalf of employers and/or foreign national/s applying for AEP, or Certificate of Exemption/Exclusion.

    Registration of Employer's Authorized Representative

    For authorized representatives of a Philipines-based employer who wants to transact business in behalf of foreign national/s applying for AEP, or Certificate of Exemption/Exclusion.

    Application for Supplemental Authority to Transact

    Authority issued by concerned DOLE-RO to the Accredited Personnel by another DOLE-RO, to transact in behalf of the Philippines-based employer or foreign national/s applying for AEP, or Certificate of Exemption/Exclusion.


  • Approved Construction Safety and Health Program (Simplified) is primary requisite for having an approved building permit for two-storey below (construction of residential building) or minor repair works with less than 15 workers.


  • Before the start of the actual construction, the construction project manager shall prepare and submit to DOLE Regional Office a comprehensive construction safety and health program for approval or modification.


  • Company shall undergo a ONE (1) time registration process prior to filing of AEP application for verification and validation purposes. A corporate account shall be created for this purpose and a maximum of TWO (2) agent-representatives will be allowed to file applications in behalf of the company. Once registration is approved, you will receive a confirmation email with your Establishment Registration Number (ERN). Your ERN is required when filling out the AEP Online Filing Form.


  • Every employer as defined in Rule 1020 of OSH Standards shall register his business with the Regional Labor Office or authorized representative having jurisdiction thereof to form part of a databank of all covered establishments.


  • All persons or entities acting as contractors are mandated to register under D.O. 174 with the Regional Office of the Department of Labor and Employment (DOLE) where it principally operates.


  • The employer, parent or guardian shall first secure Working Child Permit (WCP) from the DOLE before engaging the services of any child below 15 years of age allowed under Republic Act No. 9231 (An Act Providing for the Elimination of the Worst Forms of Child Labor and Affording Stronger Protection for the Working Child, Amending for This Purpose Republic Act No. 7610, as Amended, Otherwise Known as the “Special Protection of Children from Child Abuse, Exploitation and Discrimination Act”).

REPORTS

  • 13th Month Pay Compliance Report Every covered employers are required to submit a Report on Compliance with PD 851 (13th Month Pay Law) not later than January 15 of the following year through reports.dole.gov.ph. The report on compliance should include the name of establishment, address, principal product or business, total employment, number of workers benefited, amount granted per employee, total amount of benefits granted; and name, position and telephone number of person providing the information.


  • Pursuant to OSH Standards and Department Order No. 198-18 Implementing Rules and Regulations (IRR) of Republic Act No. 11058 “An Act Strengthening Compliance with Occupational Safety and Health Standards and Providing Penalties for Violations Thereof”, employers, contractors or subcontractors, if any, shall submit to DOLE all safety and health reports and notifications such as but not limited the Annual Medical Report (AMR), OSH Committee Report, Employer’s Work Accident/Injury Report (WAIR), and Annual Work Accident/Injury Exposure Data Report (AEDR).


  • OSH Law or the Republic Act 11058 “An Act Strengthening Compliance with Occupational Safety and Health Standards and Providing Penalties for Violations Thereof”, requires companies to submit to the Regional Labor Office or duly authorized representative the Annual Exposure Data Report (AEDR) which provides the annual exposure data of a company and its injury summary that includes the frequency and severity rate of the injuries during the hours of exposure.


  • The employer shall submit a copy of the Company OSH Program to the DOLE Regional, Provincial, Fieldor Satellite Office having jurisdiction over the workplace. The employer shall ensure that the core elements of OSH program are integrated in the company OSH program such as management commitment and employee involvement, workplace risk assessment, hazard prevention and control, safety and health training and education, and OSH program evaluation. A duly signed company commitment to comply OSH requirements together with the company OSH program using the prescribed template shall be considered approved upon submission EXCEPT for Construction Safety and Health Program which shall need approval by DOLE prior to construction.


  • The DOLE RKS Form 5, Series of 2020, otherwise known as the Establishment Termination Report, shall be accomplished by establishments for:

    1. Flexible Work Arrangement / Alternative Work Scheme;
    2. Temporary Closure; Retrenchment / Reduction of Workforce; and
    3. Permanent Closure
    (Paragraph 1, DOLE LA 17-A-20)


  • Pursuant to OSH Standards and Department Order No. 198-18 Implementing Rules and Regulations (IRR) of Republic Act No. 11058 “An Act Strengthening Compliance with Occupational Safety and Health Standards and Providing Penalties for Violations Thereof”, employers, contractors or subcontractors, if any, shall submit to DOLE all safety and health reports, notifications and organizational plans and minutes relative to the implementation of OSH Program.


  • Pursuant to OSH Standards and Department Order No. 198-18 Implementing Rules and Regulations (IRR) of Republic Act No. 11058 “An Act Strengthening Compliance with Occupational Safety and Health Standards and Providing Penalties for Violations Thereof”, employers, contractors or subcontractors, if any, shall submit to DOLE all safety and health reports, notifications and organizational plans and minutes relative to the implementation of OSH Program.


  • OSH Law or the Republic Act 11058 “An Act Strengthening Compliance with Occupational Safety and Health Standards and Providing Penalties for Violations Thereof”, requires companies to submit to the Regional Labor Office or duly authorized representative the Work Accident/Illness Report (WAIR) which provides all work-related accidents and occupational illness.

Careers at DOLE-NCR

Decent and productive employment for every Filipino worker. This is the vision by which the DOLE continues to live by. Every day, we seek the promotion of gainful employment opportunities, advancement of workers’ welfare, and maintaining of industrial peace. At DOLE, we attend to the needs of employees and employers alike, promoting harmonious, equitable, and stable employment relations that assure equal protection for the rights of all concerned parties. We optimize the development and utilization of the country’s human resources. We are forerunners in international forums that push for just and human working conditions.


Like you, we are people-centered, values-driven, professional, responsive, and passionate about our work.


Whether you are a new graduate or a professional who wants to work for the government, DOLE welcomes you. We believe that your talents and skills will help us continue to move closer to our vision.


Interested applicants who would like to join our team may now submit online their job applications through DOLE-NCR Job Application Portal (e-JAP) by clicking the link below. Before doing so, make sure to check out first our job vacancies posted on our official website - ncr.dole.gov.ph or through our Facebook Page for details and further instructions.

ALL APPLICATIONS MUST BE SUBMITTED THROUGH THIS PORTAL; OTHERWISE, IT WILL NOT BE ACTED UPON

About Us

The Department of Labor & Employment-National Capital Region (DOLE–NCR) is the premier Regional Office responsible for the implementation of policies and programs that promote gainful employment opportunities, develop human resources, protect the welfare and advancement of workers, and maintain harmonious industrial relations between and among the workers and employers in Metro Manila. It addresses the needs of about 5.062 million workers in 16 cities namely: Caloocan, Las Piñas, Makati, Malabon, Mandaluyong, Manila, Marikina, Muntinlupa, Parañaque, Pasay, Pasig, Quezon, Taguig, Valenzuela Navotas, San Juan and the Municipality of Pateros.

Vision

Every Filipino worker attains full, decent and productive employment.


Mission

To promote gainful employment opportunities, develop human resources, protect workers and promote their welfare, and maintain industrial peace.

Quality Policy

DOLE-NCR commits to uphold the highest standards of public service to contribute to the achievement of decent and productive employment in the region. We affirm to continually improve our Quality Management System (QMS) in conformity with applicable legal requirements, and sustain a competent and productive workforce in order to meet the needs and expectations of our clients and other stakeholders.

Contact

Email: ncr@dole.gov.ph
Phone: (02) 8400-6242
Website: ncr.dole.gov.ph

Our Regional Office is located at DOLE-NCR Building 967 Maligaya, Malate, Manila, 1004 Metro Manila


Field Offices

CFO

CAMANAVA

(Caloocan, Malabon, Navotas, Valenzuela)
5/F, Araneta Square Center, Monumento Circle, Caloocan City, Metro Manila
Email: ncr_camanava@dole.gov.ph
Phone: (02) 8282-1842; (02) 8283-5044

MFO

MANILA

4/F, DY International Building, 1650 Gen. Malvar cor. San Marcelino Street, Malate, Manila
Email: ncr_manila@dole.gov.ph
Phone: (02) 8244-1532, (02) 8244-1318

MPFO

MAKATI-PASAY

2/F, ECC Building, Sen. Gil J. Puyat Avenue Extension, Makati City, Metro Manila
Email: ncr_makatipasay@dole.gov.ph
Phone: (02) 8772-8210, (02) 8800-7211

MTPLFO

MUNTAPARLAS

(Muntinlupa, Taguig, Parañaque, Las Piñas)
Address: 3/F, Valenzuela Building, Alabang-Zapote Road, Pamplona 3, Las Piñas City, Metro Manila
Email: ncr_muntaparlas@dole.gov.ph
Phone: (02) 8815-0086, (02) 8808-6165

PFO

PAPAMAMARISAN

(Pasig, Pateros, Mandaluyong, Marikina, San Juan)
4/F, Rudgen II Building, #17 Shaw Boulevard, Barangay San Antonio, Pasig City, Metro Manila
Email: ncr_papamamarisan@dole.gov.ph
Phone: (02) 8477-3630

QCFO

QUEZON CITY

4/F, Arcadia Building, Quezon Avenue, Quezon City, Metro Manila
Email: ncr_quezoncity@dole.gov.ph
Phone: (02) 8921-4973